eu ja tinha perguntado, e reponderam-me isto:
Dear ********,
Thank you for contacting us.
Please note that a temporary hold has been placed on your account and
further verification of your identity is requested.
Our security system has detected that you have been a part of our bonus
promotion, and in order to protect the integrity of our site and ensure
the legitimacy of the issued bonus(es), request you to send a copy of
the front and back of a Government issued photo ID i.e. Driver's License
or Passport to
efax@pay-pro.com in order to re-activate your account.
Alternatively you can fax the documents to 00 186 6907 3653 (Toll Free
Fax for Canada) / 00 800 3333 7789 (Toll Free for European Countries:
UK, Rep. of Ireland, Spain, France, Belgium, The Netherlands, Germany,
Denmark, Italy, Switzerland, Sweden, Luxembourg, Hungary, Poland, Norway
and Portugal) / +44 125 858 0582 (Rest of the countries, International
charges apply).
Please be assured that all information submitted by you is maintained
private and confidential and will not be made available to any third
party.
Further, we have placed your cashout request back to your account
balance for the reason mentioned above.
Thank you for your cooperation!
Regards,